Complete guide: getting started with Trezor.io/start
Welcome to a practical and clear guide that walks you through everything you need to begin using Trezor hardware securely. This document covers the setup, essential best practices, safe backup strategies, daily usage tips, and troubleshooting steps. The goal is to help you adopt secure workflows and reduce the chance of mistakes that lead to loss of funds.
What you will need
Before you begin, make sure you have the physical device, a modern computer or mobile device, and a secure place to store your recovery information. The device connects via standard cable and has a dedicated secure display for confirmations. Keep your workspace private while you set things up — avoid public networks and shared computers if possible.
Step-by-step setup
1) Unbox the device and confirm the seal and packaging look intact. 2) Visit the official start page on the Trezor domain and follow the guided prompts. 3) Connect the device to your computer and allow the setup utility to detect it. The application will guide you through firmware validation and device initialization. 4) Choose to create a new wallet and write down the recovery words exactly as shown on the device display — not on any online device. 5) Set a PIN when prompted. The PIN protects the device if it is physically taken.
Seed phrase: the single most critical step
During initialization, your device will generate a recovery phrase. This is your ultimate backup — protect it accordingly. Write it on high-quality material designed for storing such words, and keep it offline in multiple secure locations. Do not create digital copies such as photos, cloud notes, or text files. If you ever need to restore, the recovery words reconstruct your wallet without the device itself.
Secure configuration
After initial setup, check the device settings. Enable optional features only after understanding them. Keep firmware updated but verify firmware packages using the official utility. Use a strong PIN and consider the extra protection of a passphrase if you prefer more advanced security. A passphrase adds a hidden layer, but losing that phrase means losing access forever — treat it with the same careful handling as the recovery words.
Daily use and sending funds
For routine transactions, connect the device, choose the accounts you use, and confirm every send operation directly on the device screen. The device confirms addresses and amounts, which prevents manipulation by compromised software. Review recipient addresses carefully, and when possible, verify them against a second trusted channel.
Backup and recovery practice
Keep at least two physical backups of your recovery words in different secure locations. Periodically perform a simulated recovery test on a spare device or in a controlled environment to ensure your backup is complete and legible. This practice helps catch transcription errors early.
Software hygiene and updates
Run the official application only from the provider’s website and keep your operating system up to date. Avoid installing untrusted browser extensions and never paste your recovery words or seed into any app or website. For maximum safety, dedicate a minimal-use device to manage large or long-term holdings.
Troubleshooting common issues
If the device does not respond, reconnect with a known-good cable, try another USB port, or reboot the host machine. If the device indicates a firmware mismatch, follow the official prompts to verify and update firmware securely. For any uncertain situation, consult official resources or reach out to verified support channels.
Advanced tips
Consider splitting recovery material across multiple safe places or using metal backup plates for extreme durability. Multi-signature setups or using multiple devices for layered security are options for larger portfolios. Each added measure increases complexity, so document processes so trusted contacts can follow them if necessary.
Final thoughts
The most effective security practice is consistency: follow a repeatable, offline-first routine for setup and transactions, and never rush the backup step. The combination of a hardened hardware device and secure personal processes dramatically reduces risk and keeps control in your hands.